Terms of service

  • We apologise that we are not responsibility for the loss and damaged good by the courier on the way of delivery. 
  • We don't do Refunds or Exchanged for change of mind unless the order are wrong items.  
  • Cancellation of the events or wedding 14 days prior to your events date non-refundable as we have organise all the flowers and rental inventory with supplies in advance before the wedding day. 
  • Cancellation 30 days before events may receive some refund the items that we have not purchase yet!The booking can be change another date of the event.  
  • Payment Options: We will send you invoice with including GST  on your email. When the payment of the deposit has placed and order non-refundable . The remaining final balance to be paid the latest 2 weeks before the event.
  • If the rental inventory or hire items are damaged during the event by clients this will be incur of the additional damaged fees of the value of goods by clients. 
  • After hours hiring the items will be additional fees of charges.